Medicare help in Florida, from a local licensed agent.
REMCARE is based in Jacksonville and helps Floridians turning 65 and those already on Medicare compare their options in plain English, in English or Spanish, by phone, video or a scheduled meeting.
Serving Northeast Florida
Licensed in Florida. NPN 8929595.
Medicare questions that come up a lot in Florida
Snowbirds and part-time residents
If you split the year between Florida and another state, the type of coverage matters. Original Medicare with a Supplement works with any provider nationwide that accepts Medicare, while many Medicare Advantage plans use local networks. We check how a plan handles care away from home before you choose.
Lots of plan choices
Many Florida counties have a long list of Medicare Advantage and Part D plans. We narrow it down by checking your doctors, prescriptions and pharmacy against the plans we offer, so you only compare the ones that actually fit.
Hurricanes and emergencies
If a federally declared disaster or emergency keeps you from making a Medicare decision on time, you may qualify for a Special Enrollment Period. Call us after a storm and we'll check whether it applies to you.
Turning 65 in Florida
Your 7-month Initial Enrollment Period works the same in every state. What changes is the plans available in your county. Start about 6 months before your birthday so nothing is rushed.
Moving to Florida
Moving to a new county or state usually gives you a Special Enrollment Period to change Medicare Advantage or Part D plans. If you have a Supplement, it generally moves with you.
Veterans in Florida
Florida is home to many veterans and military retirees. Medicare can work alongside VA health care and TRICARE For Life. Our veterans page explains how.
A licensed agent who lives and works in Northeast Florida
REMCARE Insurance Agency is located at 5011 Gate Parkway in Jacksonville, with office visits by appointment only. Rafael Mendoza has 25 years of experience and has helped more than 15,000 clients understand their coverage. Before Medicare, he worked in customer service at a Fortune 100 company explaining coverage and handling claim denials, so he knows what happens after you enroll, not just before.
Appointments are by phone or video, Monday to Friday, 8:30 AM to 5:00 PM. Se habla español.
Florida's free Medicare counseling program
SHINE (Serving Health Insurance Needs of Elders) · 1-800-963-5337. SHINE is Florida's State Health Insurance Assistance Program. Its trained volunteers give free, unbiased Medicare counseling. We encourage you to use every resource available to you.
Book your free Florida Medicare review
Tell us a little about you and we’ll call to set up a time. No cost and no pressure.
Rafael E. MendozaLicensed agent · 25 years
Florida Medicare questions
Can I keep my Florida Medicare Advantage plan if I spend summers up north?
It depends on the plan. Many Medicare Advantage plans cover emergency and urgent care anywhere in the U.S., but routine care is usually in-network only, and some plans limit how long you can be away. Original Medicare with a Supplement works with any provider in the country that accepts Medicare. We’ll compare how each option fits your travel.
Is there free Medicare counseling in Florida?
Yes. SHINE (Serving Health Insurance Needs of Elders) offers free, unbiased Medicare counseling. Call 1-800-963-5337. As a licensed agent, we also help at no cost to you.
What if a hurricane keeps me from enrolling on time?
If a federally declared disaster or emergency prevents you from making a Medicare enrollment or plan choice, you may qualify for a Special Enrollment Period. Call us and we’ll check your situation.
Do you meet in person in Jacksonville?
Most appointments are by phone or video, which many clients find easiest. Call 856-217-2235 and we’ll find what works best for you.
Do you help in Spanish?
Yes. Rafael Mendoza speaks English and Spanish. Sí, hablamos español.